COVID-19 Safety Guidelines

Companies providing storage solutions are considered as essential services during the current Pandemic according to the Canadian Government Guidelines and Public Service Canada. We at Offlod have been monitoring the community response to the Covid-19 Pandemic. We take pride in our efforts to support our users and keep the members of our community safe. 
We require our users to follow the below guidelines to ensure safe transactions between Offlod Hosts and Renters in order to decrease the spread of COVID-19:

  • •   Renters and Hosts must exercise proper hand hygiene, wear masks and practice social distancing as per Federal/Provincial Health Guidelines when meeting in person or to drop off/pick-up items. 
    We strongly recommend avoiding meeting in person except to drop off / pick up items and keep meetings as short as possible. Offlod's internal messaging system provides a safe option to communicate with the Host/Renter without the need to meet in person.
  • •   If you feel unwell, have Covid-related symptoms or have been asked to self-isolate, please reschedule your pick-up or drop-off. We encourage Hosts and Renters to accommodate any rescheduling under such circumstances to ensure the safety of both parties. Feel free to contact us for assistance with updating your reservation. We are here to help you!

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